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Cancellation policy

Before you book, please familiarise yourself with our late cancellation policy.

Personal Training sessions

Please cancel with 24 hours notice to keep your session and reschedule.

Group Training sessions

Cancel with at least 12 hours notice. If you’re on a monthly membership, late cancelling will result in a £12 late fee being charged to the card we have on file. If you have a block of credits, or are using your introductory 2 sessions to book, then cancelling late or no showing will result in you losing a credit, as though you had attended.

We don’t take any joy out of charging late customers a late cancel fee and would much prefer to see you! Our policy is in place to ensure you always give the maximum possible notice. This helps keep our classes full, to provide the amazing energy a full class gives to all attending.

Thank you for understanding!