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FAQs

  • General and Amenities
  • Personal Training
  • Small Group Training

What makes Grow different?

Our classes combine the attention and care of personal training with the infectious energy of a group workout - you won't find any other class like it. Our PTs work together to craft intelligent, fun and balanced workouts that will bring your fitness to new levels.

Our boutique studio is equipped with everything we need to deliver both amazing classes and 1-on-1 training - so whether you want to train as a group, by yourself, or a mix of the two, we've got you covered.

Can I have a copy of your timetable?

Sure, just hit the link below to go straight to our timetables.

Timetables

How come I see an error when trying to sign up?

Please make sure you have enabled cookies on your browser so that our 3rd party booking system can load properly.

If you're still having difficulties use to contact us page to speak with one of our staff who will be happy to assist you.

Do you offer monthly memberships?

We offer ultimate flexibility with Pay As You Grow options and Monthly Packages for both classes and Personal Training.

Is there a cancellation policy?

Cancelling Classes
If you need to cancel a class, we request that you do so with at least 12 hours notice. If you fail to cancel with enough notice or don't turn up, the class credit will be deducted from your account as though you had attended.

If you're on our one of our Monthly Unlimited Packages and cancel late/don't turn up, you will be charged a £12 fee for a late cancellation.

Cancelling PT sessions
If you need to cancel a PT session, we request that you provide us with 24 hours notice. Any sessions cancelled with less than 24 hours notice will be charged in full.

What do I need to wear / bring with me?

You can wear whatever you like, as long as it’s comfortable and lets you move! You will need trainers, though. We have a water tap where you can refill your own bottle and also sell sustainable water cartons at Reception.

Do you have changing rooms and showers, and do you provide towels?

We do! We have showers and changing rooms that we ensure are dazzlingly clean at all times. On top of this we provide big fluffy bath towels to go with them. We also provide sweat towels because trust us, you’re gonna need ‘em!

Our changing rooms are also equipped with hairdryers, straighteners, hairbrushes and other bits and bobs like deodorant, moisturiser, shampoo, etc. We also provide bags for your sweaty gym gear!

Do you provide lockers?

Lockers are available (and free of charge) so you can store your kit while you train.

Can I bring my children with me?

Unfortunately, we just don’t have the room to have little ones waiting in the reception area or anywhere else.

I need to stay hydrated - do you provide water?

Yes, we sell water bottles at Reception. There's also a tap just outside the studio where you can fill up your reusable bottles.

Can I look around?

Please do! You’re more than welcome to pop in and we’ll show you around. If our instructors are in-between classes, we’ll introduce you. If they are taking a class or leading a Personal Training session, you’ll get a chance to see them in action.

What can I expect from one of your classes?

We combine the personal care and attention of personal training with the infectious energy of a group workout, for a next-level fitness experience.

Every session is a full body workout, but the class format changes every day, to keep you guessing and keep your body on its toes! We'll get you doing a mix of cardio, weights and HIIT training, combining work on the Water Rower with work on the floor, using both your bodyweight and weights.

Expect 45 minutes of fun, sweat-inducing and body-sculpting interval training, guaranteed to help you grow.

What can I expect from Personal Training at Grow?

In a 1-1 session at Grow, you'll receive expert attention from passionate and devoted trainers. We'll push your body through a challenging workout that's tailored to your specific needs and fitness goals. To maximise the time you spend in the studio with us, we'll also provide support and guidance when it comes to nutrition.

Why do you use rowing as part of the class?

Rowing is the ultimate full-body workout. A low impact, high intensity exercise for everybody and anybody. It works all the muscles of the body together, increases flexibility and conditions the body without straining.

I haven't worked out in a while. Will the classes be too much for me?

The great thing about Grow is that you can go at your own pace. You can increase the weights or row harder and faster as you feel ready. Our PTs will be there to guide you - whether you're training in a class or 1-1.

Our classes are all-embracing and we welcome one and all to our studio. However, if you have any pre-existing conditions or concerns, we would advise that you speak to your GP before attending, just to put your mind at ease.

Do you offer a free trial?

No BUT our intro offer gives you 2 group training sessions for just £20! The perfect way to experience Grow and to decide how you want to continue thereafter.

Can I work out if I'm pregnant?

We would recommend that you check with your doctor beforehand, just to make sure.

Sometimes I struggle to leave work on time, will I still get into a class if I’m a little late?

We're focused on starting classes on time for a number of reasons. Keeping the studio flowing smoothly matters to us but most of all, we've designed our classes carefully to warm you up thoroughly before training. If you miss this section, not only is your workout likely to be less effective, but you also put yourself at greater risk of injury. For this reason, we operate a strict no late entry policy.

We recommend you arrive 10 minutes before the class start time.

Should I eat beforehand?

You need to make sure you’ve got enough energy to keep you going throughout the class or Personal Training session, but make sure you’re not too full to train – that’s never fun!

It is generally recommended to eat around 300 calories, 30 – 60 minutes before you workout. Check out our blog for some snack ideas!

What happens if I lose something at your studio?

We check our facilities after every training session, so if we find something that's been left behind, we should be able to reunite it with its owner ASAP! If we can't track down its owner and its not claimed, lost property will be donated to charity after 7 days.

I'm booked in! What do I do next?

We recommend arriving 10 minutes before your session start time so that you can get settled and meet the team. We’ll sign you in, show you around and make sure you’re comfortable and ready for a great workout!

I'm hungry - do you sell post-workout snacks?

A post-work out snack is essential to replenish the stores that have been depleted during your training session. Between 30-60 minutes after exercise is when your body is most receptive to receiving and absorbing nutrients. Prioritise protein to rebuild the muscle that has been broken down during your training. We have a range of energy bars available for purchase at reception that will give you a healthy balance of protein, fat and carbs to maximise your workout gains. If you’re hungry for a meal then we’d be happy to give you some recommendations of our favourite spots in the area!

Do I need to create an account?

Yes, but we’ve made sure that the process is as quick and easy as possible! Simply head over to our sign up page, enter your details and you’ll be ready to go!

Do you offer a student discount?

Yes, we offer a 10% discount for students with valid ID on our Pay As You Grow credits for both classes and personal training.

Can I book private classes for groups or corporate events?

Absolutely! If you email us at hello@growfitness.co.uk or give us a call on +44 (0) 203 904 4459, we’d love to discuss how we can best cater for your group.

How many times can I purchase the intro offer?

The intro offer is open to all new customers once only. After you complete your 2 sessions, the next step is to decide what option suits you to keep on training with us. Our unlimited monthly membership works out best for most people (£149 for unlimited - yes, unlimited - access to classes. Wooop!)

What's the difference between personal training and classes?

Personal training sessions are 100% tailored to your specific goals and needs. The trainer is focused only on you for the 60-minute session and you have private use of the studio. As well as structuring a personalised workout programme for you, your PT will work closely with you on other aspects of your health and fitness, such as nutrition.

Our classes last 45 minutes and you'll be training alongside other people, benefiting from the energy of a group workout while also getting guidance on form and technique from the PT leading the session. This isn't specifically tailored to you, however it can be scaled up or down depending on your fitness level - just chat to the trainer before class and they can suggest modifications if needed

Are your classes delivered by personal trainers?

Yes. It's super important to us that you get expert guidance when it comes to form and technique - not only to avoid injury, but also to ensure that you are working the correct muscles and getting the most out of your workout.

We keep our classes small, so that our PTs can work closely with you and give you plenty of personal care and attention. If you are new to fitness, coming back after injury or getting back into fitness after having a baby, then you will benefit from their expert guidance when it comes to modifying the workout to make it suitable for you

What's the best way to start if I haven't exercised before?

If you're completely new to exercise, we'd recommend starting with some 1-on-1 coaching. We can assess your fitness levels, analyse your movement patterns and put together a bespoke training programme for you.

How do the unlimited monthly memberships work?

Our monthly recurring memberships can be cancelled at anytime, and you don't have to pay a joining fee.

Unlimited members will be charged £12 for late cancellations and no shows (inside 12 hours)

Unlimited memberships entitle clients to 2 classes per day maximum

Activates from first class booked

Renews every 30 days, with no freezes

How many sessions per week should I do?

This varies hugely from person to person - after discussing your goals, your trainer will put forward a suggested training schedule for you.

When is PT available?

Personal Training at Grow is offered between the hours of 9AM and 12PM, 1PM and 5:30PM and from 7:30 to 8:30PM. We can also offer weekend slots on a Saturday.

What results can I expect?

You get out what you put in. We are here to support you every step of the way, but we only see you for a couple of hours per week, so it’s super important that you take on our advice when it comes to everything you’re doing outside of our sessions, too, especially when it comes to nutrition.

I’m not sure if PT is for me. What’s the best first step?

The best first step is to come in for a free initial consultation - book in by emailing the team at hello@growfitness.co.uk

What is involved in the free consultation?

A free consultation lasts 60 minutes. You’ll meet with a Grow trainer, be shown around the facility and get introduced to the team. The first part of the consultation is a detailed goal-setting questionnaire. We’ll ask you a number of questions to gain an understanding of your fitness levels, goals, nutrition and lifestyle. From here, we'll run through a demo session - this is a great opportunity for us to do some movement analysis to inform our programming.

The consultation is the best way for us to gather all of the information we need to put together a personalised workout and nutrition plan to ensure you achieve your goals in an effective, sustainable way. It also gives you the chance to ask any questions you have about training with us!

I can't see a timetable for PT online. How do I book?

Once you've done your initial consultation, your trainer will book in directly with you (in person, via email or text - whatever works best for you). Where possible, we encourage you to choose regular slots and commit to them every week. Consistency is key!

Do you provide a body composition scan?

Yes - all of our PT clients get a MyZone belt free of charge. Not only does this allow us to measure and track your body composition, but it also allows us to have a live feed of your effort level, heart rate and calories burned during each session

Do you provide nutritional advice?

Absolutely - when it comes to achieve your health and fitness goals, the work you put in outside of the gym is just as important as the work you do inside the gym. Your coach will go over your current diet with you and help you figure out what changes to make to help you get to where you want to be. We understand that these changes aren't always easy to make - so we offer constant support every step of the way

I'm pregnant, can I still do PT?

Yes! Your body needs to be at it's strongest right now. Unless you've been specifically advised not to by your doctor, training is key to help prepare your body for labour.

I have an injury, can I still do PT?

Of course - training will be really important to help you recover and strengthen after injury. The best step is to come in for your free consultation and talk us through your injury so that we can come up with a plan of action to get you fighting fit.

Do you provide 2-on-1 training sessions?

Yes! Email hello@growfitness.co.uk to find out more about buddy training

Do I get to choose who I train with?

If you have a preference for a male or female trainer, please let us know and we will do our best to accommodate this in our training schedule! Rest assured, you will be in good hands whoever you train with.